Volume 27, Issue 1 (10-2024)                   jha 2024, 27(1): 99-113 | Back to browse issues page

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Eftekhari A, Sharifi T, Dehghani F, Borghian S, Baghian N. Evaluation of managerial competencies of head nurses in public sector hospitals: evidence from educational centers at Shahid Sadoughi university of medical sciences, Yazd (2023). jha 2024; 27 (1) :99-113
URL: http://jha.iums.ac.ir/article-1-4499-en.html
1- Department of Nursing, Meybod School of Nursing, Shahid Sadoughi University of Medical Sciences, Yazd
2- Nursing Care Research Center, Semnan University of Medical Sciences, Semnan
3- Trauma Research Center, Shahid Sadoughi University of Medical Sciences, Yazd
4- Clinical Research Development Center, Shahid Rahnemoon Hospital, Shahid Sadoughi University of Medical Sciences, Yazd , n.baghian@yhoo.com
Abstract:   (131 Views)
Introduction: Management competencies are essential principles for nursing supervisors in clinical departments to provide quality service to patients and create a healthy work environment for staff. This study aims to evaluate the managerial competencies of head nurses in educational hospitals in Yazd in 2023.
Methods: This cross-sectional and analytical study was conducted in the educational hospitals affiliated with Shahid Sadoughi University of Medical Sciences, Yazd, in 2023. We employed a random sampling method to select two groups: 174 nurses and a census of 49 hospital managers and head nurses. Data were collected using a questionnaire designed to assess the managerial competencies of head nurses, which had confirmed in a study by Markazimoghadam. Data analysis was performed using SPSS 16, utilizing descriptive and analytical statistical tests, including Mann-Whitney test and Cohen's d effect size.
Results: The mean competency score of head nurses, as perceived by both managers and nurses, was 65.08, indicating a good level of competency. Both groups identified “customer commitment” as the area with the highest competency score (75.33 ± 27.41), while “problem-solving” received the lowest score. Among the competency components, "atmosphere and organizational culture management" (d=0.762) and "trust and credibility" (d=0.750) were found to have the most significant impact on head nurses' competencies.
Conclusion: Problem-solving skills emerged as the weakest area, highlighting the need for targeted empowerment through training and effective experiences. Additionally, enhancing skills in organizational culture management, effective communication, and building trust and credibility will significantly strengthen the managerial competencies of head nurses.
Full-Text [PDF 1227 kb]   (39 Downloads)    
Type of Study: Research | Subject: Health Services Management
Received: 2024/03/21 | Accepted: 2024/06/19 | Published: 2024/12/15

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