Volume 28, Issue 1 (5-2025)
jha 2025, 28(1): 95-108 |
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Zolfaghari Z, Rezayatmand M, Alizadeh M, Saghaeiannejad S. Profiles for the key performance indicators (KPIs) of the hospital financial information system. jha 2025; 28 (1) :95-108
URL: http://jha.iums.ac.ir/article-1-4572-en.html
URL: http://jha.iums.ac.ir/article-1-4572-en.html
1- Health Management and Economics Research Center, Isfahan University of Medical Sciences, Isfahan, Iran.
2- Department of management, Isf.C. Islamic Azad University, Isfahan, Iran. & Health Management and Economics Research Center, Isfahan University of Medical Sciences, Isfahan, Iran.
3- Health Information Technology Research Center, Isfahan University of Medical Sciences, Isfahan, Iran. ,saghaeiannejad@gmail.com
2- Department of management, Isf.C. Islamic Azad University, Isfahan, Iran. & Health Management and Economics Research Center, Isfahan University of Medical Sciences, Isfahan, Iran.
3- Health Information Technology Research Center, Isfahan University of Medical Sciences, Isfahan, Iran. ,
Abstract: (650 Views)
Introduction: To increase the efficiency and effectiveness of financial information systems, track financial status over time, and compare current performance with optimal state, organizations require to determine the key performance indicators (KPIs). This is of greater importance for hospitals as healthcare service providers, which in our country often face financial challenges. This study was conducted to formulate profiles for the KPIs of financial information system.
Methods: This applied research was carried out using a qualitative method in four phases: reviewing the literature, conducting semi-structured interviews with financial experts, forming a panel of financial experts, and developing KPI profiles for the financial information system, including the definition, calculation formula, and indictor norms).
Results: Following the research phases, 36 indicators were identified, which were classified into three areas, costs, income, and productivity. The highest number of indicators were related to the cost, while productivity had the fewest indicators.
Conclusion: The developed profile for each indicator makes it possible to achieve a shared understanding of their concepts and provide a standardized calculation process, facilitating communication between experts and non-experts.
Methods: This applied research was carried out using a qualitative method in four phases: reviewing the literature, conducting semi-structured interviews with financial experts, forming a panel of financial experts, and developing KPI profiles for the financial information system, including the definition, calculation formula, and indictor norms).
Results: Following the research phases, 36 indicators were identified, which were classified into three areas, costs, income, and productivity. The highest number of indicators were related to the cost, while productivity had the fewest indicators.
Conclusion: The developed profile for each indicator makes it possible to achieve a shared understanding of their concepts and provide a standardized calculation process, facilitating communication between experts and non-experts.
Type of Study: Research |
Subject:
Health Information Technology
Received: 2025/01/6 | Accepted: 2025/08/11 | Published: 2025/09/3
Received: 2025/01/6 | Accepted: 2025/08/11 | Published: 2025/09/3
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