Volume 26, Issue 3 (1-2024)
jha 2024, 26(3): 102-127 |
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Pourasghari H, Nouri M, Mokhtari-Payam M, Rezapour A, nazari ardabili H, Samei B et al . Scoping Review of Various Aspects of Electronic Referral Systems within Family Medicine Programs across Different Countries. jha 2024; 26 (3) :102-127
URL: http://jha.iums.ac.ir/article-1-4405-en.html
URL: http://jha.iums.ac.ir/article-1-4405-en.html
Hamid Pourasghari1 
, Mehdi Nouri2 , Mahdi Mokhtari-Payam3 , Aziz Rezapour4 , Hoorang Nazari ardabili5 , Behruz Samei6 , Sahar Amuzadeh 7
, Mehdi Nouri2 , Mahdi Mokhtari-Payam3 , Aziz Rezapour4 , Hoorang Nazari ardabili5 , Behruz Samei6 , Sahar Amuzadeh 7
1- Associate Professor, Hospital Management Research Center, Health Management Research Institute, Iran University of Medical Sciences, Tehran
2- Ph.D., School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz
3- Health Management and Economics Research Center, Health Management Research Institute, Iran University of Medical Sciences, Tehran, Iran
4- Professor, Health Management and Economics Research Center, Health Management Research Institute, Iran University of Medical Sciences, Tehran
5- 5M.Sc. Student, School of Management and Medical Informatics, Mashhad University of Medical Sciences, Mashhad
6- M.Sc., School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz
7- Ph.D. Student, School of Management and Medical Informatics, Isfahan University of Medical Sciences, Isfahan ,mis.amuzadeh@gmail.com
2- Ph.D., School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz
3- Health Management and Economics Research Center, Health Management Research Institute, Iran University of Medical Sciences, Tehran, Iran
4- Professor, Health Management and Economics Research Center, Health Management Research Institute, Iran University of Medical Sciences, Tehran
5- 5M.Sc. Student, School of Management and Medical Informatics, Mashhad University of Medical Sciences, Mashhad
6- M.Sc., School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz
7- Ph.D. Student, School of Management and Medical Informatics, Isfahan University of Medical Sciences, Isfahan ,
Abstract: (495 Views)
Introduction: In recent years, the adoption of electronic referral systems has accelerated worldwide, driven by advances in information technology and communication infrastructure. This study aims to conduct a comprehensive review of the diverse dimensions of electronic referral systems across different countries.
Methods: This review was conducted using the Arksey and O'Malley framework. We gathered information without time limitations by searching for relevant keywords in databases such as PubMed, Scopus, Web of Science, SID, MagIran, and Google Scholar search engine. Manual searches were also performed in selected journals. Endnote X8 software was used for data management. Analysis was conducted through manual thematic analysis.
Results: From a total of 4,372 articles and reports, finally, 20 articles were included in this review. The findings were organized into eight primary domains encompassing 51 subcategories. These domains included economic aspects, service quality improvement, enhancement of referral quantity, improved access, increased satisfaction among healthcare providers and recipients, barriers and challenges, the referral process, and facilitators.
Conclusion: The implementation of electronic referral systems has led to positive outcomes, including improved economic efficiency, enhanced quantity and quality of referrals, higher satisfaction levels among healthcare providers and recipients, improved access to care, and streamlined referral processes. Middle-low incomes countries have the opportunity to design and implement electronic referral systems tailored to their specific conditions and capabilities.
Methods: This review was conducted using the Arksey and O'Malley framework. We gathered information without time limitations by searching for relevant keywords in databases such as PubMed, Scopus, Web of Science, SID, MagIran, and Google Scholar search engine. Manual searches were also performed in selected journals. Endnote X8 software was used for data management. Analysis was conducted through manual thematic analysis.
Results: From a total of 4,372 articles and reports, finally, 20 articles were included in this review. The findings were organized into eight primary domains encompassing 51 subcategories. These domains included economic aspects, service quality improvement, enhancement of referral quantity, improved access, increased satisfaction among healthcare providers and recipients, barriers and challenges, the referral process, and facilitators.
Conclusion: The implementation of electronic referral systems has led to positive outcomes, including improved economic efficiency, enhanced quantity and quality of referrals, higher satisfaction levels among healthcare providers and recipients, improved access to care, and streamlined referral processes. Middle-low incomes countries have the opportunity to design and implement electronic referral systems tailored to their specific conditions and capabilities.
Type of Study: Review |
Subject:
Health Information Management
Received: 2023/06/22 | Accepted: 2023/09/20 | Published: 2024/06/24
Received: 2023/06/22 | Accepted: 2023/09/20 | Published: 2024/06/24
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