Volume 23, Issue 4 (1-2021)                   jha 2021, 23(4): 9-19 | Back to browse issues page

XML Persian Abstract Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Kolivand P, Motlagh M E, Ashrafian Amiri H, Jalali S F, Yousefi Khoshsabegheh H, Nasrollahpour Shirvani S D, et al . Benchmarking rate of members of the crisis and disaster management committee in Iranian public hospitals. jha 2021; 23 (4) :9-19
URL: http://jha.iums.ac.ir/article-1-3357-en.html
1- Department of Emergency Organization, Ministry of Health and Medical Education, Tehran, Iran.
2- Professor, School of Medicine, Ahvaz Jundishapur University of Medical Science, Ahvaz, Iran.
3- Internist , Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran.
4- Professor, School of Medicine, Babol University of Medical Science, Babol, Iran.
5- PhD Student, School of health, Tehran University of Medical Science, Tehran, Iran.
6- Assistant Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran. , dnshirvani@gmail.com
7- Secretary, Passive Defense Secretariat, Ministry of Health and Medical Education, Tehran, Iran.
8- Associate Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran.
Abstract:   (2271 Views)
Introduction: Benchmarking is one of the superior methods and processes for performance and organizational improvement. This study was conducted to determine benchmarking rate of disaster management committee members in Iranian public hospitals in effective disaster response.
Methods: This cross-sectional study was conducted in 2018. The research community was Iranian public hospitals that were randomly selected based on spatial planning. The data were collected using a researcher-made questionnaire including two parts of individual variables, and amount and technique of benchmarking using 14 open-ended and closed-ended questions. The data were analyzed by SPSS-23 software.
Results: Out of 410 members available from the hospital crisis and disaster management committee who were studied, 103 persons (25.1%) had from 1 to 8 benchmarking cases during the period of cooperation with this committee, and a total of 237 cases of benchmarking were recorded. Thus, the mean number of benchmarking cases was 0.58±1.2. Thus, the mean score of benchmarking was 0.58±1.2. There was a significant relationship among the number of benchmarking cases and the duration of cooperation in the Disaster Management Committee (P=0.001 & r=+0.177), the number of active beds in the hospital (P=0.024 & r=+0.117), educational level (P=0.029 & r=+0.109), and the city of hospital (28.4% in metropolitan areas and 15.9% in non-metropolitan areas) (P=0.010).
Conclusion: This study showed that benchmarking rate per capita among the studied members was in a lower level compared to other similar studies. Therefore, it is suggested that appropriate intervention programs be designed and implemented.
Full-Text [PDF 907 kb]   (1223 Downloads)    
Type of Study: Research | Subject: Health in Disasters and Emergencies
Received: 2020/09/27 | Accepted: 2020/12/20 | Published: 2021/01/2

1. Bartley B, Gomibuchi S, Mann R. Best practices in achieving a customer-focused culture. Benchmark Int J. 2007; 14(4): 482-96. [DOI:10.1108/14635770710761889]
2. Krishnamoorthy B, D'Lima C. Benchmarking as a measure of competitiveness. Int J Process Manag Benchmark. 2014; 4(3):342-59. [DOI:10.1504/IJPMB.2014.063240]
3. Carpinetti L, Melo A. What to benchmark?: A systematic approach and cases. Benchmark Int J. 2002; 9(3): 244-55. [DOI:10.1108/14635770210429009]
4. Louperi Zangeneh A. Process analysis and modeling of stone industry of Turkey [MSc Thesis]. Tehran. Islamic Azad University. Science and research branch; 2009. [In Persian]
5. Mainz J, Bartels P, Rutberg H, Kelley E. International Benchmarking. Option or Illusion?. IJQHC. 2009; 21(3): 151-52. [DOI:10.1093/intqhc/mzp001]
6. Okland JS. Total Organizational Excellence: Achieving world-class performance. Oxford: Hill; 2001.
7. Kay JFL. Health Care Benchmarking. Medical Bulletin. 2007; 12(2): 22-27.
8. Hurtado MP, Swift EK, Corrigan JM. Envisioning the National Health Care Quality Report. Washington, DC: National Academy Press; 2001 Apr. 15. https://pubmed.ncbi.nlm.nih.gov/25057551/
9. Wait S, Nolte S. Benchmarking health systems: Trends, conceptual issues and future perspectives. Benchmark Int J. 2005; 12(5): 436-48. [DOI:10.1108/14635770510619366]
10. Ellis J. Sharing the evidence: Clinical practice benchmarking to improve continuously the quality of care. JAN. 2000; 32(1): 215-25. [DOI:10.1046/j.1365-2648.2000.01429.x]
11. Messahel FM, Al-Qahtani AS. Benchmarking of World Health Organization surgical safety checklist. Saudi Med J. 2009; 30(3): 422-25.
12. Jahanbakhsh M, Raeisi AR, Javaheri Kian E. Identification of hospital information system performance key indicators for benchmarking; A qualitative study . Manage Strat Health Syst. 2018; 3(1) :17-32. [In Persian]
13. Nik Pajooh A. Estimation of the requirement for cardiologists in Iran in year 2020 by benchmarking method. Payesh. 2012; 11(5): 589-94. [In Persian]
14. Maleki MR, Nasrollahpour Shirvani SD, Motlagh ME, Tofighi SH, Kabir MJ , Jafari N. Benchmarking records of administrators and officers at health deputy headquarters of Iranian universities of medical sciences: 2008-2010. JHA. 2011; 14(45): 27-34 [In Persian]
15. Khanzadeh A, Motlagh ME, Mirshakak A, Niakan M, Akbari Nassaji N, Nasrollahpour Shirvani SD. Benchmarking records of managers and experts of Abadan school of medical sciences. Payavard. 2017; 11(2): 201-10. [In Persian]
16. Khajefard G, Vahdat S, Hesam S. Factors affectingthe success of knowledge management in healthcare systems in the province of Bushehr 2013. JHA.. 2014; 17(56): 56-64. [In Persian]
17. Besterfield A, Daheh B, Glentt S.Total quality management. New York: Prinice-hall; 1995.
18. Meehan TJ, Stedman TJ, Neuendorf KE, Francisco I, Neilson MG. Benchmarking Australia's Mental Health Services: Is It Possible and Useful?. Australian Health Review. 2007; 31(4): 623-27. [DOI:10.1071/AH070623]
19. Nasrollahpour Shirvani SD, Maleki MR, Motlagh ME, Kavosi Z, Tofighi S, Gohari MR. Self assessment of Iran universities of medical sciences based on European foundation for quality management (EFQM) and Iran excellence model. WASJ. 2011; 15 (10): 1391-97.
20. Maleki MR, Nasrollahpour Shirvani SD, Motlagh ME, Tofighi SH, Kabir MJ, Jafari N. Necessity of reviewing common performance evaluation methods in vice-chancellery for health of universities/schools of medical sciences in Iran using excellence models. Hakim Research Journal. 2011; 14(1): 50-56. [In Persian]

Add your comments about this article : Your username or Email:

Send email to the article author

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2023 CC BY-NC 4.0 | Journal of Health Administration

Designed & Developed by : Yektaweb