Volume 23, Issue 2 (6-2020)
jha 2020, 23(2): 64-75 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
AliNejad R, Yousefi M, Ebrahimipour H, Taghipour A, Mohammadi A. Workload of Activities in the Field of Family Health in Health Centers:Application of a Work and Time Study Model. jha 2020; 23 (2) :64-75
URL: http://jha.iums.ac.ir/article-1-3231-en.html
URL: http://jha.iums.ac.ir/article-1-3231-en.html
1- M.Sc. Student, Mashhad University of Medical Sciences, Mashhad, Iran.
2- Assistant Professor, Mashhad University of Medical Sciences, Mashhad, Iran. ,yousefimh@mums.ac.ir
3- Professor, Department of Management Science and Health Economics, Mashhad University of Medical Sciences, Mashhad, Iran.
4- Associate Professor, Department of Epidemiology and Biostatistics, Mashhad University of Medical Sciences, Mashhad, Iran.
5- PhD Student, Department of Management Science and Health Economics, Faculty of Health, Tehran University of Medical Sciences, Tehran, Iran.
2- Assistant Professor, Mashhad University of Medical Sciences, Mashhad, Iran. ,
3- Professor, Department of Management Science and Health Economics, Mashhad University of Medical Sciences, Mashhad, Iran.
4- Associate Professor, Department of Epidemiology and Biostatistics, Mashhad University of Medical Sciences, Mashhad, Iran.
5- PhD Student, Department of Management Science and Health Economics, Faculty of Health, Tehran University of Medical Sciences, Tehran, Iran.
Abstract: (2335 Views)
Introduction: Economic constraints have made it difficult to provide health care facilities. Therefore, improving the performance management of employees in organizations is a very important issue, so this study was conducted to investigate the workload in the field of family health in health centers.
Methods: The present research is descriptive and cross-sectional conducted using combined methods (qualitative and quantitative). The study population included all activities of the family health unit of Savadkouh health centers. Interview and observation methods were used to identify activities and other qualitative parts, and Excel 2007 software was used to facilitate the above steps.
Results: The total standard time for all activities in the study scope was 2107 working units. Clients' information registration activity in the Sib system with 482 work units had the highest, and the activity of referring a mother or child with developmental problems to the doctor with 0.3 work units had the lowest workload. The total number of work units calculated for the family health unit was less than the minimum required.
Conclusion: The findings of our study showed that the number of employees in the family health units was more than the required number, and there was a high unemployment rate. Every organization needs indicators or models such as the model presented in this research to improve its performance level in order to reduce the waste of resources and improve the efficiency of the relevant organization.
Methods: The present research is descriptive and cross-sectional conducted using combined methods (qualitative and quantitative). The study population included all activities of the family health unit of Savadkouh health centers. Interview and observation methods were used to identify activities and other qualitative parts, and Excel 2007 software was used to facilitate the above steps.
Results: The total standard time for all activities in the study scope was 2107 working units. Clients' information registration activity in the Sib system with 482 work units had the highest, and the activity of referring a mother or child with developmental problems to the doctor with 0.3 work units had the lowest workload. The total number of work units calculated for the family health unit was less than the minimum required.
Conclusion: The findings of our study showed that the number of employees in the family health units was more than the required number, and there was a high unemployment rate. Every organization needs indicators or models such as the model presented in this research to improve its performance level in order to reduce the waste of resources and improve the efficiency of the relevant organization.
Type of Study: Research |
Subject:
Health Economics
Received: 2020/03/18 | Accepted: 2020/06/30 | Published: 2020/06/30
Received: 2020/03/18 | Accepted: 2020/06/30 | Published: 2020/06/30
References
1. Amiri M, Bagheri H, Raei M. Cost and Time Analysis of health care programs at first level of health care services in a medical sciences university. Hakim research journal 2012; 15(3): 251- 257. [In persian]
2. 2 Mehrolhassani M, Abolhalaj M, Nekoei Moghadam M, Dehnavieh R, Emami M. Systematic review of examining the implementation of accrual accounting in public sector and health system: challenges and solutions. Health Information Management. 2013;10(5):750-60. [In persian]
3. Amiri M, Chamani R, Bagheri H, Sadeghian F. Cost analysis and per capita performance of the staff working in hygiene sectors of shahroud university of medical sciences. The Horizon of Medical Sciences. 2012 Apr 10;18(1):75-81. [In persian]
4. Hosseini M, Shaker H, Ghafouri H, Shokraneh F. Chronometric study of patients' workflow and effective factors on it in emergency department of 7th tir Martyrs hospital of Tehran, Iran. Journal of Health administration. 2010 Jul 10;13(40):13-22. [In persian]
5. Rajabi Z, Fakhri A. Experience and Function Report Estimating the Workload and Organization of Family Health Services. Second National Conference and First International Conference on Good Practices and Functions of the Primary Health Care System; 2013, North Khorasan University of Medical Sciences. [In persian]
6. Arab M, fazayeli S, mohamadpour M, pirmoazen V, Yousefi M. Estimating the number of needed personnel in admission department of Children's Medical Center affiliated with Tehran University of medical sciences using work and time Measurement . jhosp. 2010; 8 (3 and 4):19-26. [In persian]
7. Al-Kandari F, Thomas D. Adverse nurse outcomes: correlation to nurses' workload, staffing, and shift rotation in Kuwaiti hospitals. Applied Nursing Research. 2008;21(3):139-46. [DOI:10.1016/j.apnr.2006.10.008]
8. Movahednia S, Partovishayan Z, Bastani M. A survey of timing indicators of emergency department at Firoozgar hospital: 2012. Journal of Health Administration. 2013 Apr 10;16(51):95-102. [in persian]
9. Guidelines for handling inpatient-hospital basic insurance documents. Publisher: Secretariat of the Supreme Council of Health Insurance, 2016, 59-60. [in persian]
10. Mauseli L. Distribution of manpower in the hospitals of Kerman city and compared to standard. Journal of Homaye Salamat 2010; 7(1): 19-24. [In persian]
11. Yousefi M, Ahmadi M, Fazaeli S. Staff management based on performance: Application of a work measurement model in hospital. Payavard salamat. 2014;8(1):79-89. [In persian]
12. Huang Y-G, McLaughlin CP. Relative efficiency in rural primary health care: an application of data envelopment analysis. Health services research. 1989;24(2):143.
13. chaman R, Amiri M, Bagheri H. Per capita calculation of staff working in health centers and homes Shahrood city health. 6th Iranian Epidemiology Congress, 2011, Shahroud University of Medical Sciences. [In persian]
14. Heydari A, Sharifi H. The workload of nursing: A concept analysis using walker and avant approach. Journal of Clinical Nursing and Midwifery. 2017;6(2):37-47. [In persian]
15. sadeghifar J, raadabadi M, Tofighi S, Hasani M, Rekabeslami S. Estimation of the necessary nursing resources in accordance with proposed model by the Ministry of Health. Zahedan Journal of Research in Medical Sciences. 2012;13(10):41. [In persian]
16. Arab M, fazayeli S, mohamadpour M, pirmoazen V, Yousefi M. Estimating the number of needed personnel in admission department of Children's Medical Center affiliated with Tehran University of medical sciences using work and time Measurement. Journal of hospital. 2010; 8 (3):19-26. [In persian]
17. Hajavi A, Haqani H, Akhlaqi F, Mehdi Pur U. Evaluating the performance of the medical records departments of mashhad medical university teaching hospital (1381). Journal of health administration. 2005;7(18):7-13. [In persian]
18. Raeissi P, Mohammadpour A. A study on medical records department performances in Qoms University for Medical Sciences teaching hospitals. Journal of Health Administration. 2008;11(31):39-46. [In persian]
19. Nadimi B. Estimating the number of needed personel for educational sector in faculties of medical sciences. (based on work and time measurement). [PHD Thesis]. Tabriz, Tabriz University of Medical Sciences,2016. [In persian]
20. Sanaeifar E, Moghri J, Mohaghegh B, Tabatabaee S. Human resources estimation of medical physics sector in iran's largest radiotherapy-oncology center based on workload indicator of staffing need(WISN) in 2017. jha. 2019; 22 (4):106-118. [In persian]
Send email to the article author
| Rights and permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
Site Keywords
Health, Administration, Scientific Article, Iran University of Medical Sciences,
