Volume 23, Issue 3 (10-2020)                   jha 2020, 23(3): 85-97 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

khatam M, yaghoubipoor A, Montazeri M, shoul A, Ahmadi Y. Interpretive structural model of the effective factors of bureaucracy phobia: A case study. jha 2020; 23 (3) :85-97
URL: http://jha.iums.ac.ir/article-1-3351-en.html
1- PhD Student, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran.
2- Assistant Professor, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran. , yaghoubipoor@yahoo.com
3- Assistant Professor, Department of Management, Payame Noor University, Tehran, Iran.
4- Assistant Professor, Department of Management, Vali Asr University, Rafsanjan, Iran.
5- Assistant Professor, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran.
Abstract:   (2408 Views)
Introduction: Bureaucracy is a new concept in management literature that has recently been considered. The purpose of this study was to investigate the factors affecting bureaucracy in the field of health management in Kerman province, Iran, using a structural interpretive approach.
Methods:The data collection method included interviews and a questionnaire. In this regard, 12 experts including management professors and senior managers of the University of Medical Sciences were interviewed.
Results: Rules of strict and inflexible procedures were in the first place, lack of motivation of employees , low public trust in government organizations were in the second place, personal decisions of managers and redundancy procedures were in the third place, Corruption and irresponsibility in the fourth level, Accurate process information, high hierarchy in the organization, the existence of gangsterism in some departments were in the fifth level.
Conclusion: The results were obtained using interpretive structural modeling, analysis, and finally the relationship and sequence of precedents. According to the results of research in the field of health services management, cumbersome laws should be reduced so that people do not lose their trust in government organizations.
Full-Text [PDF 1284 kb]   (1145 Downloads)    
Type of Study: Research | Subject: Health Services Management
Received: 2020/06/15 | Accepted: 2020/10/1 | Published: 2020/10/1

References
1. Oglu D, Ticchi D, & Vindigni A, Emergence and persistence of inefficient states. Journal of the European Economic Association. 2011, 9 (2), 177-208. [DOI:10.1111/j.1542-4774.2010.01008.x]
2. Hedayati M, Theoretical approaches in the study of government bureaucracy and providing a model for its study. Iranian Sociological Quarterly, 2019; Volume 19, Number 2, pp. 3-35.
3. Omegi N, Review of Bureaucracy: A 21st century public administration imperative. Abakaliki. International Review of Social Sciences and Humanities. 2014, 7(2), 125-129.
4. Mobaraki M, Ali Nejad M, Moradi Kamaliz, Comparative-quantitative study of the relationship between bureaucracy and industrial development (an institutional approach). Journal of Social Sciences, Ferdowsi University, 2019; Volume 16, Number 1, pp. 259-287.
5. Khandouzi A, Kaviani Z, Channels of the effect of bureaucracy on the performance of Iran's economy. Scientific Quarterly of Parliament and Leadership, 2016.
6. Marvel J , "Unconscious Bias in Citizens' Evaluations of Public SectorPerformance". Journal of Public Administration research and Theory.2015, 26(1), 143-158. [DOI:10.1093/jopart/muu053]
7. Molavi Z, Tahmasebi R, Danaeifard H.,, Bureaucracy and perception of national resilience. Quarterly Journal of Management of Government Organizations, 2019; Volume 7, Number 2, pp. 83-96.
8. Kimhi S, "Levels ofresilience: Associations among individual,community, and national resilience",Journal ofhealth psychology.2014, 21(2), 164-170. [DOI:10.1177/1359105314524009]
9. Molavi Z, Tahmasebi R, Danaei Fardeh, Bureaucracy: Citizens' dual view of public services. Quarterly Journal of Public Management (Knowledge Management), 2017; Volume 9, Number 2, pp. 214-234.
10. Del P, Calzada I & Díaz-Pulido, J.M, Conceptualizing and Explaining Bureauphobia: Contours, Scope, and Determinants. Public Administration Review. 2016, 76(5), 725-736. [DOI:10.1111/puar.12570]
11. Atilano J Pena, Manuel S, Individual social capital: Accessibility and mobilization of resourcesembedded in social networks, Social Networks,Volume. 2017 , 49, Pages1-11 [DOI:10.1016/j.socnet.2016.11.003]
12. Jung J, Bozeman B, Gaughan M,Fear in Bureaucracy: Comparing Public and Private Sector Workers' Expectations of Punishment, Administration & Society. 2018, 1-32. [DOI:10.1177/0095399718783647]
13. Azin, M., Study of the effect of social capital on job satisfaction (Case study: Ministry of Energy headquarters). Quarterly Journal of Public Management Mission (Public Management), 2013; (12): pp. 81-88.
14. Safarzadeh H., Management Theories. Research Publishers, Fourth Edition, 2008.
15. Kamali A., Hashemi S, The effect of gradual increase of financial leverage on the amount of cash flow released by the company on the management of companies listed on the Tehran Stock Exchange. Journal of Accounting Knowledge, 2010; First year, second issue.
16. Zahedi Sh., Khanbashi M, From Public Trust to Political Trust (Research on the Relationship between Public Trust and Political Trust in Iran). Management Research in Iran, 2011; (4): 96-73.
17. Sazora A, Ghaffari M, Investigating the effect of e-government on organizational agility and reducing bureaucracy studied: Mazandaran Governor's Office. International Congress of Engineering Sciences and Sustainable Urban Development, Danish Polytechnic University, Permanent Secretariat of the Conference, 2018.
18. Bozeman B , Bureaucracy and red tape, Upper Saddle River, NJ: Prentice Hall. 2000 .
19. Arian, A, Assessing the Impact of Transformational Leadership on Knowledge Sharing, International Research Journal of Management Sciences. 2015, 3 (5), 213-220.
20. Mirsapasi N; Sarmadz, Bazargan A, Research Methods in Behavioral Sciences, Tehran, Agah Publications, Sixth Edition. 2010.
21. Azar a; Momeni M; Bazargan Z, "Statistics and its application in management", Tehran, Samat. 2010.

Add your comments about this article : Your username or Email:
CAPTCHA

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2024 CC BY-NC 4.0 | Journal of Health Administration

Designed & Developed by : Yektaweb