Volume 4, Issue 9 (7-2001)                   jha 2001, 4(9): 48-58 | Back to browse issues page

XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Salmanzadeh H, Maleki M. Better Quality, Change and Improvement Approach to the Focus-PDCA Strategy . jha. 2001; 4 (9) :48-58
URL: http://jha.iums.ac.ir/article-1-213-en.html
Abstract:   (5710 Views)
In Health care system, it is not easy to explain what quality means and how it measures. No doubt, quality is an important criteria for distinction between desirable and undesirable level of health care. Today health care organizations face to new market place pursuit of quality and ability to change, have become essential. Total Quality Management(TQM) is a philosophy and a methodology that assists organizations to manage change and to set their own agenda for dealir.g with the external pressures. Transforming organizational culture is a slow process and TQM provides guidlines for transition. To be truly effective it requires organization wide and is benefits for external and internal costumers. In this article, authors describe the concept of TQM and Focus-PDCA method, and demonstrate how this strategy can be Put effectively in health care organizations.
Full-Text [PDF 2462 kb]   (1362 Downloads)    
Type of Study: Research | Subject: General
Received: 2008/11/10

Add your comments about this article : Your username or Email:
Write the security code in the box

© 2018 All Rights Reserved | Journal of Health Administration

Designed & Developed by : Yektaweb